QUALITY ASSURANCE

The API Quality Assurance Program guarantees:
* Customer satisfaction with every order
* Delivery of the highest quality parts that meet or exceed contractual obligations
* Parts that have been procured, received, inspected, re-packed, and shipped to meet our most stringent quality standards
* Should an issue arise, API’s internal audits and corrective action program guarantee customer's needs are fully met

For additional assistance, please feel free to contact our Quality Assurance Department directly by E-mail or use our direct QA Fax: (925) 579-5364.

Customer Information

Supplier Information

Customer Information
Aero Precision Industries is proud to be recognized as a leader in accomplishing and promoting the quality standards established for the aircraft parts distribution industry.

Our understanding of and adherence to the industry requirements is reflected by our numerous O.E.M. endorsements, a customer satisfaction level exceeding 99% and our ISO 9001:2000 certification.

* CUSTOMER SATISFACTION SURVEY – API is committed to ensuring customer satisfaction. We encourage you to take this opportunity to submit your comments and suggestions.

* CUSTOMER PART DISCREPANCY NOTIFICATION - To send us a notification, please use our on-line form

Sales Contacts:
North America, Pacific Rim
Joe Massucco
E-Mail: jmassucco@apiinc.net
Phone: (925) 579-5313

South America, Middle East, Spain, Africa
Angel Flores
E-Mail: aflores@apiinc.net
Phone: (925) 579-5316

Europe
Sebnem Flores
E-Mail: sflores@apiinc.net
Phone: (925) 579-5306

Turkey
Yeliz Kayacan
E-Mail: ykayacan@apiinc.net
Phone: (925) 579-5329

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Supplier Information

* SUPPLIER EVALUATION SURVEY - Click here to access the Aero Precision Industries Quality Assurance Supplier Evaluation Survey to apply to become a qualified supplier for Aero Precision Industries.

ISO 9001:2000 certified

Key elements of the API Quality Program, which are integral to the ISO requirements include:

*Corrective/preventive action program to assure continuous improvement
*Monthly internal audits of procedures to aerospace standards
*Part traceability records are confirmed and retained for 10 years
*Personnel training and work instructions are documented
*All customer product inquiries are handled by the Customer Requirement Management team via our regional sales representatives.
*Supplier capability is surveyed and continuously monitored to aerospace standards
*Customer requirements communicated to supplier, purchasing, inspection & shipping

Supplier Contact:
Dave Salzer
(925) 579-5311
Fax: (925) 579-5361
Email: dsalzer@apiinc.net

Prospective Supplier Process:
- Make initial contact with Dave Salzer (925) 579-5311 Fax: (925) 579-5361 Email: dsalzer@apiinc.net
- Email your product offering as list to API with PN, NSN, aircraft application(s)
- Provide documentation of your FAA, ISO, other major certifications and index/contents page from Quality Manual
- Provide API with your product/service warranty policy
- Other relevant information required: insurance coverage, shipping information and export licenses.
- If accepted API Finance & CRM teams will contact you to establish terms and payment methods; arrange product training; assessment of new business development & potential for stocking distributorship.

Stocking Distributorship Commitments:
* Inventory buys
* Exclusive access to global markets.